Debbie has only been with us for three weeks, but she's already making a real difference! She has settled into the team beautifully, built great relationships with everyone and made some fantastic progress in a very short space of time. What makes Debbie particularly special is that she brings 30 years of experience as a registered nurse! Thats three decades of knowledge, experience, caring for people and dealing with all sorts of situations. And believe me, in the care secto

One of the most important parts of my job as a franchisor isn't written in any franchise agreement. Being a business owner can be a very lonely journey. One of the most rewarding parts of my job as a franchisor isn't always about business advice, systems or growing revenue. Sometimes it's simply about picking up the pieces when a franchisee is having a difficult day. We all have those moments when nothing seems to go right, confidence drops and we question our decisions. Some

The funny side of being a franchisor!

One thing I've learned from running businesses and supporting franchisees is that some business owners spend more time trying to convince everyone that everything is fine than actually fixing what's wrong! They hide their mistakes, avoid difficult conversations and sometimes even blame everyone else. Meanwhile, the problems are getting bigger and bigger. And the funny thing is, the amount of energy they spend covering things up could probably have solved the problem three tim

The Power of Franchising – When One Business Succeeds, We All Win!